Changelog

Follow up on the latest improvements and updates.

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The changelog of Sprint 78
Identity Verification
  1. Added new languages to the Identity verification UI.
    The following languages: Croatian, Danish, Finnish, Greek, Norwegian, Turkish, and Serbian.
  2. Added patronymic (father’s name) field to the identity verification page.
    This field will also be sent via webhook. image5
  3. Added tooltip descriptions of the suspected tags.
    image6
  4. Adjusted Identity Verification PDF overall status.
    The previous “Suspected” results was adjusted to Approve (suspected) or Denied (suspected). image2
  5. Added Face authentication fail reason on the webhook.
Business Verification
  1. Added Dutch language to Business verification (KYB) form.
    Additional languages can be enabled/disbaled on Business verifications -> settings -> configurations -> KYB UI. image1
  2. Improved Request more (RI) functionality.
  3. Improved Custom flow page design and UX.
image3
Anti-Money Laundering
  1. Added UI/UX elements to the AML pop-ups where information was not really clear.
    Example of added tooltip: image7
  2. Improved translations to Latin characters.
    Previously systems were detectint language and translated to Latin alphabet. Now if the person has a nationality, we will translate from that country's alphabet to Latin.
Risk Assessment
  1. Added functionality to adjust the risk scoring system based on custom needs.
    This can be done on Risk Assessment -> Settings. image4
The changelog of Sprint 77
Identity Verification
  1. Added the Client ID on the soft ID verification page.
    This allows for the provision and filtering of Client IDs, and links Identity Verification with soft ID Verification within a client's systems.image2
  2. Added a security feature that cross-checks the domains.
    When a partner domain is supplied to the partner info, the system compares this domain with the URL domain the user originated from. If the domains do not match, an error will be triggered.image7
  3. Added mismatch tag filter.
    This filter enables identity verifications to be filtered based on the mismatch tag.image6
  4. Added “Additional step (POA)” switch on the new verification page.
    This switch enables or disables the Utility Bill step. If the Utility Bill step is "compare", an address field will appear to provide an address for comparison.
  5. Updated Dummy documents as they were about to expire.
Business verification
  1. Improved the Request More (RI) UX logic.
    Previously, if the option to edit information was selected, the user could edit that specific information, and if nothing was selected, the user was allowed to edit the entire form. Following the update, it is now mandatory to select specific details to edit or choose "Allow to edit all."image3
  2. Launched Risk assessment MVP version.
    Additional information will be provided in a separate file.
Anti-Money Laundering
  1. Improved the title for AML check and monitoring and added a comment for monitoring status changes on the main pop-up screen.
The changelog of Sprint 76
Identity Verification
  1. Implemented link between AML monitoring and Identity Verification
    , allowing add person to screening directly from the Identity Verification review page. Added AML monitoring button on the footer of the specific identity verification where the user can be added to screening, or if it is already, the results could be reviewed.
  2. Added a new type of accepted document - Work permit
    . This type of document is supported in Singapore.
  3. Added Provisional driver license as a document type has been added on USA country.
Business Verification
  1. Implemented new Custom flow page design and logic. The main updates include:
    1.1.
    New UI/UX design.
    1.2.
    Steps (progress) instead of scrolling through.
    1.3.
    Feature to create a questionnaire directly in the custom flow.
    1.4.
    Feature to create automation directly in the custom flow.
    Walkthrough video -
    https://www.loom.com/share/8cebcb308a9e42639caed237736794cf?sid=5c96c66a-210a-4fb6-8642-9e7d60483cdc
  2. Added warning of incompleted Identity Verification when approving the company.
    If the beneficiary has either expired, incomplete or denied verification status, the warning pop-up will occur to double-check if the company approval was intended action. image2
  3. Implemented UX improvements on the Business verification product.
    It includes:
    3.1.
    If a related person's Identity Verification expires, it will be highlighted with yellow color.
    3.2.
    If a related person’s Identity Verification is active but not completed yet, it will be indicated as “Active—identity verification is not completed yet.”
The changelog of Sprint 74-75
Identity Verification
  1. Improved soft ID verification fixes:
    1. Name, surname and date of birth are required with Credit and US Identity Graph database. 2. Ability to change database when rechecking already made checks. 3. US1, US4, and US15 are removed from the finances.
  2. Improved passive liveness detection.
    When the face does not go through liveness successfully (meaning image from the screen, portrait, etc), the user will see the error message right away and will be able to retake it. image2
  3. Added new supported documents -
    Australian provisional driver license and Irish provisional driver license. Important: If the supported document type is driver license (provisional is not), the verification would be automatically denied.
Business Verification
  1. Updated the last page of the Business Verification form.
    The "Go to homepage" button has been renamed to a more generic "Continue," which appears before redirecting the user.
image1
Anti-Money Laundering
  1. Implemented a new design AML check page. image1
General
  1. Implemented and deployed new Settings - Configuration page.
    This page replaced the previous one and will have more functionalities, including grouping, etc.
  2. Improved date validation error message to be more friendly and intuitive.
  3. Email templates have been improved to allow the upload of images or HTML files.
  4. Enhanced the "Ask us" button within userFlow
    with a notification badge, which will display the number of unread notifications.
image2
The changelog of Sprint 73
05-25 (15)
Identity Verification
  1. Added an explanation for the LID check.
    The Registry check popup now includes a description of the LID functionality.
  2. Introduced new soft ID verification functionality, also known as Soft KYC, eIDV, or 2+2 verification. This soft KYC verification is now fully supported in the US market, enabling clients to crosscheck their individual clients' data against official US government sources.
    The system returns results indicating whether the information matches, partially matches, or does not match.
  3. Added two new passive liveness fail reasons:
    one triggers when a document from the screen is detected, and the other addresses printed copy and portrait substitution attacks.
Business Verification
  1. Improved KYB Request Information (RI) logic to enhance functionality when using the "Request more" option.
    Now, with a custom flow, clients can specify which information/fields are editable. Without a custom flow, there's an option to allow editing of the entire form only.
The changelog of Sprint 72
05-25 (14)
Identity verification
  1. Added Translations Post Face Capture:
    To ensure clarity and user-friendliness across various languages, Additional translations have been added to the face capture step in the face authentication process. This update enhances the user experience by providing appropriate instructions and feedback in the user's language after they take a photo for face authentication.
  2. Passive Liveness Check Error Handling Improved:
    If a passive liveness check fails during the upload step, a pop-up with a relevant error message (available in multiple languages) and an icon will now appear. This enhancement is aimed at making the verification process more intuitive and user-friendly by providing clear feedback and straightforward options to correct any issues.
Business verification
  1. File Upload Validation for KYB Company Creation:
    Introduced a file upload check in the KYB company creation process. Now, you can't create a company if the total size of the uploaded files exceeds 19 MB, and a message will be shown if this limit is surpassed. This ensures that file sizes are kept in check, preventing issues related to large uploads and helping maintain system performance.
image2
General
  1. New Design for AML Pop-Ups:
    AML-related pop-ups on AML Monitoring, and Business Verification pages have been updated with a fresh design. This design overhaul aims to improve user experience across AML notification interfaces, making the pop-ups more intuitive and visually appealing.
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The changelog of Sprint 71
05-25 (13)
Identity verification
  1. New 'Document Expiry' Status Filter Added to Verification Report Page:
    A new filter for document expiry status is now available, also included in the KYC verifications list for targeted viewing based on document expiration alerts. This update aids in prioritizing verifications that may require urgent attention due to expiring documents.image2
  2. Default Questionnaire Template Setting Added:
    In ID verifications → Settings → Questionnaire templates, you can now set a default questionnaire. If a default questionnaire is set for KYC token generation, it will be preselected automatically. This feature streamlines the KYC process by preselecting the standard questionnaire, reducing the steps needed to initiate verifications. image1
Anti-money laundering
  1. Updated Adverse Media Check Status:
    Implemented a status update for verification checks, where any AML or adverse media findings now trigger a 'suspected' status to flag potential issues. This allows for more rigorous scrutiny during manual review processes and strengthens the identification verification with fraud services. If no findings are present, the status remains 'not suspected,' ensuring accurate and efficient risk assessment.
  2. Improved AML Name Preprocessing:
    Enhanced the AML check process with advanced name preprocessing for more accurate matching and finding results. This refinement improves the detection of potential risks by ensuring that name variations are considered during AML checks, leading to more reliable and thorough vetting.
The changelog of Sprint 69 & 70
05-25 (12)
Idenity Verification
  1. Improved utility bill user interface for better success rate:
    Enhanced the user experience of the utility bill step in the Identification UI by adding clear instructions and a document type selection option. This improvement guides users to upload appropriate documents, addressing the issue of previously uploaded inadequate formats like handwritten notes. Video. These changes will affect all partners who use the utility bill step.
  2. Added functionality to remove AML suspicion tags from Identity Verifications and update the status from 'Approved (suspected)' to 'Approved'.
  3. Implemented a 'suspected' final status for ID Verifications when flags are detected in the Adverse Media checks.
    Addressing the previous lack of a specific status under these circumstances.
  4. Improved Virtual Camera Check: This feature spots when a virtual camera is used during ID checks.
    This simple update helps keep the ID verification process honest by catching virtual cameras.
  5. Simplified Verification List:
    the dashboard's verification list now excludes expired verifications unless the 'Expired' filter is applied.
Face Authentication
  1. Added more information about user actions and device for analysis purposes:
    integrated logs and client system information into the ID verifications -> Face Authentication detailed view page. This addition provides a comprehensive audit trail for each authentication attempt and displays the user's system details for enhanced troubleshooting and security monitoring.image3
  2. Added a filter to the ID Verifications -> Face Authentications page to easily filter sessions where a virtual camera was detected.
  3. *Enhanced Face Authentication Process: Handled expired tokens, and added all available languages.This update provides a smoother face authentication experience, supporting multiple languages and ensuring users can seamlessly continue the process on a different device if needed. The interface remains uncluttered by hiding the retry button when no alternative device is available.
Business Verification
  1. Improved ID Verification notifications:
    now, if the IDV is associated with a beneficiary from any company in KYB, the notification will include that specific company's ID.
  2. Updated Iframe Logic for KYB UI: Enhanced the iframe functionality within the KYB UI for better control over logo visibility and event handling.
    This update fine-tunes iframe presentation details, such as the option to show or hide the logo within the iframe. It also ensures events like submitting a company or skipping results are properly relayed to the hosting page without displaying the results page. The KYB iFrame is ready to be used.
  3. Enhanced Search in KYB Company Info: In the KYB UI, when GOV Checks or Credit Bureaus fail to find a company, suggestions are now provided to search by name or registration number separately.
    This improvement makes it easier to conduct thorough checks by offering alternative search methods when initial attempts yield no results, thus optimizing the due diligence process. image6
  4. Enhanced KYB Data Options: Added 'GOV Registers Lite' and 'Credit Bureau Lite Reports' to the KYB company information section for more detailed verifications.
    This enhancement provides additional, streamlined data sources to improve the thoroughness and efficiency of company background checks.image1
Anti-Money Laundering
  1. Added an Adverse Media filtering feature, utilizing AI to enhance the accuracy of Adverse Media search results and minimize false positives.
    Can be enabled per request, please contact techsupport@idenfy.com
General
  1. Refined the country-select component to enhance search functionality.
    Now, when entering letters, the search prioritizes countries starting with those letters, addressing the previous issue where, for example, typing "Hu" would incorrectly highlight "Lithuania".image2
  2. Updated Support Navigation: Clicking 'Support' now redirects to the UserFlow Resource Center.
    We've simplified help access. Clicking on 'Support' in the menu now opens the 'Ask Us' feature, an AI-powered chat for assistance. This provides immediate, smart help, replacing the static support page.image4
  3. Updated Expired Link Process: Now, there's a specific page for expired registration links instead of going straight to the login screen.
    This makes it clearer for users when a link they're trying to use has expired.
image7
05-25 (11)
The changelog of Sprint 67 & 68
Identity Verification
  1. Updated the identification report to include new fields: IP country, IP city, last AML check date, last AML check result, allowed fields, and additional steps fields. Generate KYC reports via Settings -> Verifications Report.
  2. Enhanced the user interface on the ID Verifications -> All Sessions page.
Business Verification
  1. Enhanced the display of beneficial owners on the KYB UI review page.image4
  2. Introduced a new 'Expired' tab in the KYB verifications list and added the feature to extend expired companies. Intro.
  3. Implemented the "Scan Companies" feature in Blocklist, enabling the scanning of all approved companies against Blocklist rules. Additionally, a summary email will be sent to the specified address. image7
  4. Introduced a feature to apply the KYC email template and adjust the session and expiry times of identity verification in the KYC token automation process.image5
  5. Enhanced the KYB RI (Request More) functionality by adding the ability to select only specific questions from questionnaire templates for inclusion in RI.image2
  6. Updated the KYB Company Review page with a new UI & UX design for adding a new beneficiary.image3
  7. Introduced the functionality to edit and add new KYB tags for onboarded companies in the Tags card.image1
  8. Included a hyperlink to the company ID in the email sent when a company is assigned to a specific manager.
  9. Implemented a new design of Create a new company page.image4
Anti-Money Laundering
  1. Added an Adverse Media PDF to the AML Check page.
General
  1. Introduced new notification settings for OAuth2 authentication specific to webhook notifications.image5
  2. Added HEIF/HEIC as a supported document type for uploads.
The changelog of Sprint 65 & 66
1 (5)
Identity Verification
  1. Improved identity verification review page with the displayed deny reasons on the top right of the page.image2
  2. Added feature to add bulk (CSV) blocklist values for contact information.image
  3. Updated Hungary language on Identity Verification UI.
  4. Updated ID verifications questionnaire “Add to search” tooltip.
  5. Implemented Identity Verification PDF with information from registry center cross-check.
Business Verification
  1. Updated beneficiary type director. The feature to add multiple directors and directors as a company has been implemented. Company directors are available only when enabled on the custom flow. image3
  2. Updated KYB UI project UI & UX with new design and UX. https://www.loom.com/share/c6f0e3dc412740dca9f6f4c35b746dba?sid=5cbffbd9-b0d2-495e-8121-a958172cb2b5
  3. Improved newly added field logic when using Request more (RI). If the new field is added, it will be reflected on the submitted company information card.
  4. Updated guide information on Business Verification pages.
  5. Improved Audit logs with AML monitoring log. When the beneficiary or company is added to the monitoring list, the log is logged.image
  6. Added functionality to view created Custom flow in JSON. image1
General
  1. Reduced Notifications page date filter to a maximum of last month as the webhooks are automatically deleted after 30 days.
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